Privacy Policy

How we collect, use, and safeguard your personal information.

Last updated: 18 July 2026

Diamond Land Properties L.L.C. (“Diamond Land Properties”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use our real estate brokerage services across Dubai and Ajman, United Arab Emirates.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Contact details — such as your name, email address, phone number, and WhatsApp number when you submit an enquiry, subscribe to our insights, or request a consultation.
  • Property preferences — including your budget, preferred locations, property type, and investment goals so we can match you with suitable opportunities.
  • Lead form details — information you submit through our advertising lead forms on platforms such as Facebook and Instagram (Meta), including your name, email address, phone number, and any answers you provide to our questions.
  • Usage data — including pages visited, time spent on the site, referring pages, browser type, and device information, collected automatically through cookies and similar technologies.

2. Leads Collected Through Meta (Facebook & Instagram)

We run advertising campaigns on Meta platforms (Facebook and Instagram) that may include instant lead forms. When you submit one of these forms, the contact details and responses you provide are shared with us by Meta so that we can follow up about our real estate services, property listings, and the specific offer you enquired about.

We use this information solely to contact you (by phone, email, or WhatsApp), respond to your enquiry, and provide the services you requested — in line with the “How We Use Your Information” section below. We do not sell this information to third parties. Your submission through a Meta lead form is also subject to Meta’s own Privacy Policy. You may ask us to update or delete the details you submitted at any time using the contact information at the end of this policy.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request;
  • Match you with relevant property listings, off-plan launches, and resale opportunities;
  • Send you market insights, updates, and offers where you have opted in;
  • Improve our website, services, and customer experience;
  • Comply with legal, regulatory, and contractual obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it only where necessary with:

  • Property developers, landlords, or sellers strictly in connection with a transaction you have asked us to progress;
  • Trusted service providers who support our operations (such as hosting, email, and analytics) under confidentiality obligations;
  • Government authorities or regulators where required by applicable UAE law or a valid legal request.

5. Cookies

Our website uses cookies and similar technologies to operate effectively, remember your preferences, and understand how visitors use the site. You can control or disable cookies through your browser settings, though some features may not function properly as a result.

6. Data Security

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with our legal and regulatory obligations, and to resolve any disputes.

8. Your Rights

Subject to applicable UAE law, you may request access to, correction of, or deletion of your personal information, and you may withdraw your consent to marketing communications at any time. To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: